CONTACT ENTOMOLOGY ART ASUTRALIA

ENTOMOLOGY ART AND ITS HISTORICAL SIGNIFICANCE

Throughout history, the most prominent periods of entomology art coincided with significant advances in both scientific understanding and artistic expression. Philosophically, entomology art challenges us to re-evaluate our perceptions of beauty, life, and the ethical considerations surrounding our treatment of other species. It compels us to reflect on the delicate balance of ecosystems and our role as custodians of the earth.

Today, as we face an environmental crisis, the revival of entomology art speaks to a renewed urgency to foster a collective consciousness that appreciates the intrinsic value of even the smallest organisms, reaffirming the idea that art can be a catalyst for ecological awareness and change.

ENTOMOLOGY ART AUSTRALIA - VENDOR COMPLAINTS

SERIOUS VENDOR COMPLAINT FORM

COMPLAINTS AND QUESTIONS

FOR ISSUES WITH ORDERS SPEAK WITH THE VENDOR DIRECTLY

When you shop Entomology Art Australia, please be aware that you are purchasing from independent suppliers rather than directly from Entomology Art Australia. While we strive to ensure a secure environment for our vendors, going beyond the standards set by platforms like Facebook Marketplace and Etsy, we cannot guarantee that all vendors will operate with honourable intentions. We strongly recommend engaging with vendors who have achieved Verified Vendor status, as this indicates a higher level of trustworthiness. Additionally, we encourage buyers to communicate directly with vendors prior to making a purchase to clarify any concerns.

Should you encounter any vendors who do not meet your expectations, we urge you to report the matter to us. Each report will be subject to a thorough review to determine appropriate action. For any questions or concerns regarding your order, please contact the respective vendor using the information provided on their contact page. Your cooperation in these matters is invaluable and contributes to a seamless shopping experience within our community. It is important to note that Entomology Art Australia cannot be held liable for any issues that arise from your purchases. Thank you for your support of our marketplace!

INFORMATION/QUESTIONS

FREQUENTLY ASKED QUESTIONS

What is Entomology Art Australia?

Entomology Art Australia is a multi-vendor platform that provides a space for independent suppliers to showcase and sell their unique entomology art and supplies. Vendors operate as independent businesses, allowing for a diverse range of products and services tailored to enthusiasts of entomology.

How do I make a purchase?

To make a purchase, simply browse the available listings on our platform. Once you find an item you wish to buy, click on the product to access the vendor's product page, where you can add it to your cart and proceed with the checkout process. Ensure you review the vendor's policies and shipping options for a smooth transaction.

Are the vendors on the platform verified?

Vendors can achieve a Verified Vendor status, indicating a higher level of trustworthiness based on their compliance with platform standards. While many vendors maintain this status, we always recommend engaging directly with vendors to address any specific inquiries you may have before making a purchase.

What should I do if I encounter issues with my order?

If you experience any issues with your order, we encourage you to contact the vendor directly using the contact information provided on their page. While we utilize secure payment gateways to facilitate transactions, it’s important to note that we do not receive or transmit funds for these sales. This process mirrors that of platforms like Facebook Marketplace; however, we offer greater assurance of vendor legitimacy, particularly for those who have achieved a subscription level above Enthusiast. Each vendor is responsible for their own transactions and customer service. Should you find that a vendor is not adequately addressing your concerns, please report the matter to us for further review. Your cooperation is vital in maintaining a trusted environment within our community.

Can I return a product purchased on the platform?

Return policies vary by vendor. We recommend reviewing the individual store policies of the vendor from whom you made your purchase to understand their specific return and refund terms. If a vendor does not specify their policy, we advise contacting them directly for clarification.

Is my personal information safe when shopping on the platform?

We take your privacy seriously and employ rigorous security measures to protect your personal information. However, as purchases occur between you and the independent vendors, we encourage you to review their privacy policies as well for additional insights into how your data is handled as you would on Facebook Marketplace, E-Bay or Etsy. 

Can I leave a review for a vendor?

Yes! We encourage customers to leave reviews for vendors following their purchase experience. Feedback helps other customers make informed decisions and supports vendors in improving their services. You can leave a review directly on the vendor's product page after your order is completed.

What if I have more questions?

If you have further questions or need additional assistance, please feel free to reach out to our support team or directly to the vendor relevant to your inquiry. Our goal is to ensure a seamless shopping experience for all customers on Entomology Art Australia.

Important Notice: Please refrain from using this contact form for any inquiries related to your order or products. For any questions or concerns regarding your purchase, we kindly ask that you direct your communication to the Vendor via the Vendor Profile Page where your transaction was made. This ensures that your concerns are addressed promptly and accurately. Thank you for your understanding! Condition of Use: EntomologyArt Australia is not liabile for any loss sustainned by customers when purchasing from Vendors. We are committed to a safe marketplace, any complaints may be lodged below, you must do your own research when purchasing.

FORMAL VENDOR COMPLAINT TO ENTOMOLOGY ART AUSTRALIA

Vendor Formal Complaint Form

You acknowledge you have spoken with the Vendor and are unable to find a resolution. You have advised them of your intention to make a formal complaint.Â