Store: Insect Designs
Insect Designs
Prices and availability are subject to change. Thank you for your understanding and for choosing us to enrich your collection.
Acanthoscurria ferina
$14.30
Amathuxidia amythaon – male
$32.00
Amblypygi sp.
$13.20
Aphaena submaculata
$15.40
Aschiphasma annulipes
$6.60
Ayuthia spectabilis
$14.30
Caligo brasiliensis
$18.20
Caligo idomeneus – male
$18.70
Caligo oedipus – female
$16.50
Caligo oedipus – male
$18.20
Refund policy
Change of mind returns
Please note that unless the item you receive is not as described in the store, arrives damaged or is lost in the mail, we generally do not accept returns or issue refunds.
If you wish to discuss a return with us, please contact us at [email protected] . This should be arranged within 7 days of receipt of the items. Should we accept the return, we will explain the procedure to you. The item/items need to arrive back to us in the same condition they were shipped and in the same packaging. The refund with then be issued minus the initial shipping costs. You also need to pay the return shipping costs.
Damages and issues
Please inspect your order upon reception and contact us immediately if there is a problem, so that we can evaluate the issue and make it right. This may mean the reshipping or a refund of an item that arrived damaged or was missing from the order
Please note that items marked as A- or A2 in the store are damaged to varying degrees, so refunds will generally not be given for these unless that damage is markedly beyond that which would be expected for the quality grading given.
Please also note that no refunds will given for items that arrive with antenna damage due to postal shock.
As insect specimens are a natural product and not manufactured, sizes and colouring can vary from specimen to specimen. Refunds will not be given for such natural variations.
If you are ordering from overseas, it is your responsibility to ensure you are able to import items into your country. Insect Designs will not be responsible for any difficulties at the boarder or liable for any fees or duties. We will not issue any refunds for any loss or damage caused by boarder inspections or treatments.
If your order is returned to us by Customs or the postal carrier due to non-delivery, we will issue a refund for the items in the order provided they arrive back in the same condition they were sent. However, the initial postage cost will not be refunded.
Exceptions / non-returnable items
Unfortunately, we cannot accept returns on gift cards.
Refunds
If a full or partial refund is approved, you’ll be automatically refunded on your original payment method within 2 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 10 business days have passed since we’ve approved your return, please contact us by using our contact form.
Shipping policy
Shipping Costs
Insect Designs ships all parcels using Australia Post, so all shipments can be tracked in case there are any delivery problems. The total postage is calculated during the checkout process. Final freight cost depends on the size of your order, and the shipping destination. Orders valued over $180 attract free standard shipping.
Insect specimens do not weigh much, so generally you will pay the same regardless of how many items you order. This is because Australia Post has minimum costs for certain sized boxes and orders rarely go over the minimum.
Delivery
Insect Designs uses its best efforts to meet the scheduled delivery time, but cannot guarantee to meet those delivery times in every case. Insect Designs will not have any liability to you if any part of your order fails to satisfy in whole or in part the scheduled delivery time.
Orders are dispatched within 1 to 2 business days of receipt of the order using Australia Post. If there is a large volume of orders, this may take slightly longer, but Insect Designs will do its best to get your order prepared as soon as possible. Delivery times are then 1 to 5 business days depending on your location within Australia and Australia Post delivery times. You will be given a tracking number to track your parcel.
International Orders are sent via Australia Post International Parcels, and delivery is typically 5 – 15 business days. When placing orders for insect specimens from countries other than Australia, it is the responsibility of the customer placing the order to determine whether the said goods are subject to any import restrictions or fees/duties/treatments.
Change of mind returns
Please note that unless the item you receive is not as described in the store, arrives damaged or is lost in the mail, we generally do not accept returns or issue refunds.
If you wish to discuss a return with us, please contact us at [email protected] . This should be arranged within 7 days of receipt of the items. Should we accept the return, we will explain the procedure to you. The item/items need to arrive back to us in the same condition they were shipped and in the same packaging. The refund with then be issued minus the initial shipping costs. You also need to pay the return shipping costs.
Damages and issues
Please inspect your order upon reception and contact us immediately if there is a problem, so that we can evaluate the issue and make it right. This may mean the reshipping or a refund of an item that arrived damaged or was missing from the order
Please note that items marked as A- or A2 in the store are damaged to varying degrees, so refunds will generally not be given for these unless that damage is markedly beyond that which would be expected for the quality grading given.
Please also note that no refunds will given for items that arrive with antenna damage due to postal shock.
As insect specimens are a natural product and not manufactured, sizes and colouring can vary from specimen to specimen. Refunds will not be given for such natural variations.
If you are ordering from overseas, it is your responsibility to ensure you are able to import items into your country. Insect Designs will not be responsible for any difficulties at the boarder or liable for any fees or duties. We will not issue any refunds for any loss or damage caused by boarder inspections or treatments.
If your order is returned to us by Customs or the postal carrier due to non-delivery, we will issue a refund for the items in the order provided they arrive back in the same condition they were sent. However, the initial postage cost will not be refunded.
Exceptions / non-returnable items
Unfortunately, we cannot accept returns on gift cards.
Refunds
If a full or partial refund is approved, you’ll be automatically refunded on your original payment method within 2 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 10 business days have passed since we’ve approved your return, please contact us by using our contact form.
Shipping policy
Shipping Costs
Insect Designs ships all parcels using Australia Post, so all shipments can be tracked in case there are any delivery problems. The total postage is calculated during the checkout process. Final freight cost depends on the size of your order, and the shipping destination. Orders valued over $180 attract free standard shipping.
Insect specimens do not weigh much, so generally you will pay the same regardless of how many items you order. This is because Australia Post has minimum costs for certain sized boxes and orders rarely go over the minimum.
Delivery
Insect Designs uses its best efforts to meet the scheduled delivery time, but cannot guarantee to meet those delivery times in every case. Insect Designs will not have any liability to you if any part of your order fails to satisfy in whole or in part the scheduled delivery time.
Orders are dispatched within 1 to 2 business days of receipt of the order using Australia Post. If there is a large volume of orders, this may take slightly longer, but Insect Designs will do its best to get your order prepared as soon as possible. Delivery times are then 1 to 5 business days depending on your location within Australia and Australia Post delivery times. You will be given a tracking number to track your parcel.
International Orders are sent via Australia Post International Parcels, and delivery is typically 5 – 15 business days. When placing orders for insect specimens from countries other than Australia, it is the responsibility of the customer placing the order to determine whether the said goods are subject to any import restrictions or fees/duties/treatments.
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Vendor Information
Vendor: Insect DesignsThank you for visiting Insect Designs on Entomology Art Australia! We have been serveing the Insect Art Community for decades and value our long term customers. We hope you’ve discovered something intriguing in our collection. Our selection is constantly evolving, so be sure to check back often for new additions. We offer a variety of butterflies, beetles, and other insects sourced from around the globe.
Our goal is to deliver high-quality products while ensuring exceptional customer service. We're committed to enhancing your shopping experience, so if you have any questions or need assistance, don’t hesitate to reach out. We're always here to help!
As an online-only business, we don’t have a physical store, but local customers are welcome to pick up their orders once they’re ready. We love the opportunity to meet our customers in person!
Feel free to contact us anytime through the contact form located in the "Contact Us" tab at the top of the page. We’ll respond as quickly as possible. Happy shopping!
Company: Insect Designs
Address: PO Box 493 , Redbank, 4301, Queensland, Australia
Store Categories: Butterflies, Insect Art Supplies, Insect Specimens
Email: [email protected]
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